Never miss another call, lead, or booking.
XBert is Nextiva's AI Employee — a virtual front desk that answers every call, text, and web chat for your business, 24/7, at a fraction of the cost of a receptionist. It books appointments, answers questions from your own knowledge base, and hands off to a real person the moment it should.
This page comes to you through a VoxForce community partner. When you sign up for XBert here, a share of your monthly subscription flows straight into that community's fund — every month, for as long as you stay active. It costs you nothing extra.
Every unanswered call is a customer calling the next name on the list.
You can't staff a phone, a text line, and a website chat window every hour you're open — let alone the hours you're not. XBert can. It's built on Nextiva's enterprise contact-center infrastructure, so it's the same reliability large call centers run on, sized and priced for a single local business.
You're in control — no developer required. Share your services, policies, hours, and FAQs, and XBert is ready to take conversations in minutes. Pick the AI voice, set your hours, and define call-routing rules yourself, then update any of it later at no extra cost.
One consistent front desk, however the customer reaches you.
Contact Comes In
A customer calls, texts, or opens live chat on your website. XBert greets them immediately, by name if it's a returning contact.
XBert Engages
It answers using your company's own knowledge base — your website, FAQs, policies, and price lists — not generic AI guesses.
Action Gets Taken
It books or reschedules an appointment with two-way calendar sync and an SMS confirmation, logs a qualified lead straight to your CRM, or resolves a routine support question.
Human Handoff
If XBert can't resolve it, the call transfers live, or you get an email/text summary and callback task — full context preserved, nothing lost.
Modular skills, matched to how your business actually runs.
Each skill is a self-contained capability you can turn on, configure, or turn off — without rebuilding your AI Employee from scratch.
Receptionist
Core Skill
Greets every customer, detects what they need, and routes them to the right skill — the first point of contact for every channel.
Support
Core Skill
Answers FAQs, explains policies, and troubleshoots using only company-approved knowledge — never off-script.
Lead Generation
Core Skill
Gathers contact information, qualifies prospects against your criteria, and logs the opportunity straight to your CRM.
Appointments
Core Skill
Schedules, reschedules, and cancels appointments directly against your Google or Outlook calendar.
Knowledge Base
Foundation
Ingests your website, PDFs, FAQs, policies, and price lists so every answer reflects your business specifically.
Custom Skills
Add-On
Industry-specific workflows and internal processes, built beyond the standard templates for how your business is different.
One flat rate. No per-employee cost. No surprises.
$99 / month
Includes 100 sessions. Additional sessions are billed at $0.99 each — pay only for what you actually use.
Save at volume
Higher-volume businesses can commit to a monthly session tier at a lower effective rate. Plans may be combined to match your call volume.
A session starts when a call begins or a first message is sent, and counts as billable once a voice call passes 30 seconds or a text/chat exchange reaches three messages. Sessions end on explicit close or after a period of inactivity (1 hour for voice/chat, 24 hours for SMS).
14-day free trial · 30-day money-back guarantee · no long-term contract. Cancel anytime — you're never locked into a plan that isn't working for your business.
"Answers your customers can trust. Revenue your community can count on."
XBert runs on Nextiva's enterprise contact-center infrastructure. VoxForce runs the same Partner Portal every community shares — no side deals, no hidden fees skimmed off the top.
- Answers come from your business's own knowledge base, not generic AI guesses
- Human handoff whenever XBert can't resolve it — nothing lost in the transfer
- Built on the same infrastructure as Nextiva's enterprise contact centers
- A share of your subscription funds your local community, every month you stay active
Powered by Nextiva XBert AI and Nextiva Contact Center — presented to you by VoxForce, an Amiovox.ai community partner program.
Ready to get started?
Tell us a bit about your business and how customers usually reach you — we'll follow up to get XBert answering calls fast.
Curious about the community side of this? See how VoxForce works →